Virtual CMI Supervisor Workshop

The Critical Role of Facility Supervisors and Management Professionals

In today’s demanding and rapidly evolving business environment, the role of the facility supervisor and management professional has never been more fundamental to the success or failure of an organization. In addition to the importance of maintaining a healthy indoor environment, facility managers are faced with increased regulations and cost-cutting demands that cannot be overstated. As businesses strive to navigate these challenges, it has become imperative for supervisors and managers to integrate valuable business skills into their daily operations. The need for a comprehensive skill set among facility supervisors and managers has led to the development of specialized training programs.

The CMI Supervisor Workshop is a two-day virtual training program designed to sharpen both technical and soft skills involved in cleaning, maintaining, and servicing facilities. The program covers a broad spectrum of topics, from leadership development to technical proficiency, ensuring that participants are well-prepared to handle the complexities of their roles.

This course is designed for:

• Up-and-coming entry-level workers
• Tenured professionals looking to increase their education and learn new techniques.

After attending all sessions of this event, you will receive access to take an online exam to obtain the Certified Custodial Supervisor (C.C.S.) certification.

Through this workshop, attendees will:

Develop Leadership Skills

One of the key areas of focus in the CMI Supervisor Workshop is the development of leadership qualities. Effective leadership is paramount in fostering a positive work environment and driving team success. The workshop delves into various aspects of leadership, including:

• Having a positive attitude and motivation
• Working with different personality types
• Team building activities
• Dealing with difficult employees

Apply Technical Skills in your Facility

The technical aspects of facility management are equally important and require a structured approach to training. The CMI Supervisor Workshop covers critical technical skills, including:

• Managing supplies, chemicals, and equipment
• Processes, procedures, and management controls
• Reducing costs and improving quality through technology
• Maximizing productivity through organization

Understand the Many Facets of Building Service Operations

Understanding the intricacies of managing building services operations is another critical component of the workshop. Key topics include:

• Recruiting and hiring top employees
• Managing employees (union and non-union)
• Quality assurance, quality control, and testing and prevention
• Managing staff schedules

If you are interested in registering, please contact a member of the CMI team at 800-225-4772 or [email protected] or using the booking link below. Group rates are available at [email protected].

Course Dates: 

January 21-22, 2025
12pm – 4pm ET

Course Pricing: 

ISSA Member: $749 USD
Nonmember: $1,649 USD