Virtual Certified Workloading Specialist Workshop

This Certified Workloading Specialist (CWS) is an updated and enhanced course that focuses on workloading as the foundation of a successful cleaning plan for all facilities. A workloading strategy provides the opportunity to rebuild the current cleaning culture to one of efficiency, innovation, balanced workload, and high-performance thinking.

The goal of workloading is to provide a mathematical and factual basis for stated custodial staffing levels in relation to customer and management expectations of clean. The CWS Certification will be a tremendous benefit to not only the frontline cleaning workers involved with performing the cleaning functions, but also the managerial team that is responsible for making, and defending, custodial staffing levels.

Course Outline

• Module 1: How to measure how much of what you must clean
• Module 2: Workload standardization and specialization
• Module 3: Levels of Service and cleaning worker expectations
• Module 4: Tasks, tools, times, and tolerance
• Module 5: Task sheets, routing, and job cards
• Module 6: Application of skills learned in modules 1-3
• Module 7: Advanced calculations and systems integration
• Module 8: Measuring workloading results

Attendee Success Results

• Understand workloading processes
• Install workloading functions
• Evaluate employee performance according to a set standard
• Improve accountability among all team members
• Identify areas that require improved service levels
• Perform calculations using the ISSA Cleaning Times and Tasks Standard
• Improve morale and reduce turnover

Final online exam will be taken after class has concluded and pass exam with 80%. Upon passing, you will receive the Certified Workloading Specialist (C.W.S.) certification and ISSA CMI Certified Workloading Specialist, C.W.S., Credly Digital Badge.

If you are interested in registering, please contact a member of the CMI team at 800-225-4772 or [email protected], or using the booking link below. Group rates available at [email protected]

Course Pricing:

Early Bird Rates: Available until Jan. 30, 2025

ISSA Member: $749 USD
Nonmember: $1,649 USD

Standard Rates: 

ISSA Member: $999 USD
Nonmember: $1,899 USD

Recommended Material:

The Official ISSA Cleaning Times – the most comprehensive and up-to-date cleaning production rates guide. Recommended to anyone who is taking the CWS course, this guide works in conjunction with the CWS workshop for the day to day use and application of the content from this event.

ISSA Cleaning Times – Digital Edition
Member Price: $149.99 USD
Nonmember Price: $249.99 USD
Click here to purchase. 

ISSA Cleaning Times – Hard Copy
Member Price: $49.99 USD
Nonmember Price: $149.99 USD
Click here to purchase.

If you are interested in registering, please contact a member of the CMI team at 800-225-4772 or [email protected], or using the booking form below. Group rates available at [email protected]