Virtual Accredited Auditing Professional (AAP) Workshop

Home Past Events - ISSA Events Virtual Accredited Auditing Professional (AAP) Workshop

Date

Aug 18 2026
Expired!

Time

(Eastern)
10:00 am - 4:00 pm

Location

Online

EVENT PRICING

ISSA Member: $749.99 USD
Nonmember: $1,499.99 USD

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    The CMI Hard Floor Care Certification Workshop, hosted at Sunbelt Rentals, is designed to provide an in-depth overview of hard floor care, current standards, and the latest efficient cleaning methods while addressing safety concerns and asset protection issues.

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Take your quality assurance skills to the next level with the ISSA Accredited Auditing Professional (AAP) course.

Course Overview

Designed to provide you with the tools to execute effective audits, this program blends technical know-how with ethical auditing principles. Equipment, procedures, and performance are evaluated in real contexts to ensure facilities meet expectations.

Course Objectives
  • Gain confidence to conduct cleaning audits with authority
  • Learn to identify service deficiencies and create practical corrective actions
  • Enhance operational performance while reducing waste and expense
  • Core quality assurance concepts
  • Tools and methodologies for effective audit execution
  • How to interpret audit results and report findings
  • Techniques for improving service delivery and client satisfaction
Who Should Attend
  • Facility service providers
  • In-house operations professionals
  • Site managers and supervisors interested in quality auditing
Pricing

Early Bird Rates
Available through July 15, 2026

  • ISSA Member: $699.99 USD
  • Nonmember: $1,449.99 USD

Standard Rates

  • ISSA Member: $749.99 USD
  • Nonmember: $1,499.99 USD
Final Exam & Certification

Graduates earn the Accredited Auditing Professional (AAP) certification, empowering them to deliver consistent, value-based service evaluations.

Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.

Organizer

CMI
CMI
Phone
(800) 225-4772
Email
[email protected]
Website
https://cmi.issa.com/

Other Organizers

Dean Mastan
Email
[email protected]

Speaker

  • Derek Oliveira
    Derek Oliveira
    Global Consultant Manager, ISSA

    With nearly 30 years of experience in the industry, Derek began his career as an attendant and progressed into leadership roles overseeing large teams, complex operations and high-impact projects. Throughout his career, he has been driven by a passion for finding smarter, more effective ways to deliver exceptional service and continuous improvement. Known for his problem-solving mindset and commitment to operational excellence, Derek has successfully led initiatives that have improved hygiene operations, increased efficiency, optimised systems and raised performance standards across a range of organisations.

    Derek combines strategic thinking with a practical, hands-on leadership style, consistently delivering measurable results while developing high-performing teams. Over the years, he has partnered with international organisations across multiple markets, bringing expertise in process improvement, operational performance and organisational growth. Fluent in English, French, Portuguese and Spanish, Derek has effectively collaborated with diverse teams around the world. His focus extends beyond achieving objectives – he is committed to creating lasting value, driving meaningful change and leaving every organisation stronger than he found it.

The event is finished.

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