Home Past Events - ISSA Events ISSA Residential Chicago Regional Event: Transform your Residential Cleaning Company

ISSA Residential Chicago Regional Event: Transform your Residential Cleaning Company


Jun 09 2024


8:30 am - 5:00 pm


Elmhurst, IL
675 W. Saint Charles Rd, Elmhurst IL 60126


ISSA Members: $199 USD
Nonmembers:$299 USD

Join ISSA Residential for a Regional Event in Chicago, Illinois: Transform your Residential Cleaning Company. The ISSA Residential Regional Events are a great opportunity to learn from industry experts and gather strategic insight to help you grow your business. Plus, you can connect with your residential cleaning community – meet up with old friends and make new ones!

This Regional Event is hosted by Gosia Baran her residential cleaning company, Helping Hands Maid Services, in Elmhurst, Illinois. BONUS: Get a personal tour of Gosia’s office during the luncheon!

Education Program includes:
  • How to Introduce Commercial Cleaning into your Residential Cleaning Company
  • Creating a Winning Culture
  • How to Use AI in your Residential Cleaning Company
  • How to take your business to the 21st century with Google and Virtual Assistants

This Regional Event leads up to the ISSA Business Growth Strategies Conference, which is June 11-13 at the ISSA Headquarters in Chicago. For details about this event, please www.issa.com/bgs.

Seating is limited! Register now to reserve your seat.

Schedule of Events:

RJ Patel & Gosia Baran

Cleaning for Health: Elevate Your Standards by Measuring for Cleanliness and Health
Dr. Gavin Macgregor-Skinner

How to Introduce Commercial Cleaning into your Residential Cleaning Company
Ricky Regalado & RJ Patel

Creating a Winning Culture
Gosia Baran

How to Use AI in your Residential Cleaning Company
Austin Allen

Effective Strategies to 5 Star Profits
Renee O’Brien

RJ Patel & Gosia Baran




There is a room block at the Courtyard by Marriott Elmhurst. Use the link below to reserve your room (book your room using the Group Code: ISSO).

Book your group rate for ISSA Regional

You will find the information for your online reservation link below. If you have questions or need help with the link, please do not hesitate to ask. We appreciate your business and look forward to a successful event.

Hotel(s) offering your special group rate:

  • Courtyard Chicago Elmhurst/Oakbrook Area for 114 USD per night

  • 1Select Ticket
  • 2Attendees
  • 3Checkout
Member: ISSA Residential Chicago Regional Event
$199 USD
Available Tickets: 10
The "Member: ISSA Residential Chicago Regional Event" ticket is sold out. You can try another ticket or another date.
Nonmember: ISSA Residential Chicago Regional Event
$299 USD
Available Tickets: 70
The "Nonmember: ISSA Residential Chicago Regional Event" ticket is sold out. You can try another ticket or another date.

Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.

ISSA Residential


ISSA Residential
[email protected]

Other Organizers

Jasmine Richards
[email protected]


  • RJ Patel
    RJ Patel
    Owner, PCT Clean

    RJ and his wife Asha have owned PCT Clean for over 16 years. Prior to that, RJ’s family owned a hotel and were responsible for the day-to-day business, including guest services, housekeeping, and grounds keeping. RJ is the first chair of the Residential Cleaning Council, tasked with leading the association through the first two years of its merger with ISSA. RJ continues to serve on the Residential Cleaning Council as the past chair.

  • Gosia Baran
    Gosia Baran
    Helping Hands

    After working in the corporate world for a few years, I got laid off a few months after 9/11. Having a 4-month-old son, I chose not to go back to the corporate world but to open my own business. I had the desire of helping people; in the corporate world helping others was not the priority. In November 2001, Helping Hands was born. Today, Helping Hands is stronger than ever, employing 45 cleaning technicians and office staff. We service residential and commercial clients in the Chicagoland area.

  • Dr. Gavin Macgregor-Skinner
    Dr. Gavin Macgregor-Skinner
    Senior Director of Global Biorisk Advisory Council (GBAC)

    Certified Forensic Operator®️, Certified Bio-Forensic Restoration Specialist®️, Associate Professor, Penn State College of Medicine

    Dr. Gavin Macgregor-Skinner has more than 30 years of technical experience in responding to infectious disease outbreaks and emergency management. He is an Associate Professor in the Department of Public Health Sciences at Penn State College of Medicine and teaches three 15-week graduate courses on Public Health Preparedness for Disasters and Terrorist Emergencies. In 2014 he received the Dean’s Award for Excellence in teaching. He has appeared on CNN, Fox News, BBC, Canada CTV, Australia ABC, C-SPAN, and other news outlets to share his expertise on High Consequence Pathogens such as Coronavirus, Ebola, Influenza, Measles, Cholera, Zika and other global health threats. He served 12-years as an Officer in the Australian and British militaries and was an Epidemic Intelligence Service Officer at the U.S. CDC in Atlanta, Georgia, and a Global Health Fellow with the United States Agency for International Development in Washington DC.

  • Ricardo Regalado
    Ricardo Regalado
    CEO/Founder, Route, The Services Platform

    Ricardo Regalado, is the proud owner of Rozalado Services a family-owned facility services company based out of Chicago that is a single source solution for facility service needs. He is also Co-owner of Roza Contractors, a facility maintenance and contracting company. He is also Founder/CEO of Route, a technology software/app that is a solution for the commercial cleaning and field service industry. Route is an Ecosystem of tech enabled tools and a marketplace where cleaning business owners can build and grow their business as well as connect with their fellow cleaning community. Route consists of 3 products – RouteBid, RoutePulse and RouteMarketplace. Lastly, he is the founder of Cleaning & Cocktails a podcast and live events brand for the cleaning industry.

    Ricardo started in the commercial cleaning industry 10 years ago and built the Rozalado brand 8 years ago with his wife, dad, aunt, cousin and family. He learned a ton performing all the cleaning himself. For the first four to five years of the business, he wore every hat and learned every department.

    Fast forward to today, Ricardo has over 300 employees, 22 which are family, 5 companies, operates in 20+ states, offers over 20 services and has made the Inc 5000 fastest growing companies 4 years in a row – 2019, 2020, 2021, 2022. He recently just made the Chicago Crain’s 40 under 40 prestigious class of 2021 as well as the Negocios Now Latino 40 under 40. Route was also the proud recipient of Google’s 1st Latino Tech Founders cohort in 2022. This industry has changed his life. His mission is to create jobs and help the everyday blue collar, hard-working American earn a living and be happy doing it.

    “Our culture is our differentiator. My superpowers are how I find talented people, bring them together, and EMPOWER people. My VISION is to empower the Cleaning industry and make a positive impact on my colleagues and team. My motto is STRONGER TOGETHER!”

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