Home Past Events - ISSA Events ARCSI Regional Event: Create a Culture for Success

ARCSI Regional Event: Create a Culture for Success


Apr 28 2023


9:00 am - 7:00 pm


Shrewsbury, MO
5200 Shrewsbury Ave Shrewsbury, MO, 63119

Shrewsbury City Center Multi-Purpose Room


ISSA Members: $149 USD
Nonmembers: $299 USD 

Your employees are the secret to your success. They are the face of your business, and they are the key to your success or failure. How you treat your employees dictates how your employees treat your customers. During this ARCSI Regional Event, we will bring speakers to you to help you shape a better relationship with your employees, improve employee engagement and develop a culture of success.

This full-day Regional Event includes tours of two very prominent and successful residential cleaning companies in St. Louis, a game-changing education program, and a closing networking event.

Event Schedule:
  • 9:00 am – Noon: Residential Cleaning Company Open House & Tours: Better Life Maids and Green Angel Cleaning
  • 1:00 – 5:00 pm: Education Program
  • 5:00 – 7:00 pm: Networking Event

Visit ARCSI’s website for more details: https://arcsi.org/regional23/

Event Pricing: 

Early Bird – Prior to Feb. 28, 2023:

ISSA Members: $99 USD
Nonmembers: $199 USD

Starting March 1, 2023:

ISSA Members: $149 USD
Nonmembers: $299 USD

Sponsorship Opportunities

Put your brand in front of our residential cleaning community and show your support for ARCSI by sponsoring the ARCSI Regional Event in St. Louis. Learn about sponsorship opportunities by contacting ARCSI Program Manager Erin Lasch at [email protected].


PLEASE NOTE: We have reached our limit for the company tours. Registrants can still attend the education program and the networking event; however the company tours is closed. If you’re interested in getting on the tour waitlist, contact Erin Lasch at [email protected].

Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.

ISSA Residential


ISSA Residential
[email protected]


  • RJ Patel
    RJ Patel
    Owner, PCT Clean

    RJ and his wife Asha have owned PCT Clean for over 16 years. Prior to that, RJ’s family owned a hotel and were responsible for the day-to-day business, including guest services, housekeeping, and grounds keeping. RJ is the first chair of the Residential Cleaning Council, tasked with leading the association through the first two years of its merger with ISSA. RJ continues to serve on the Residential Cleaning Council as the past chair.

  • Gosia Baran
    Gosia Baran
    Helping Hands

    After working in the corporate world for a few years, I got laid off a few months after 9/11. Having a 4-month-old son, I chose not to go back to the corporate world but to open my own business. I had the desire of helping people; in the corporate world helping others was not the priority. In November 2001, Helping Hands was born. Today, Helping Hands is stronger than ever, employing 45 cleaning technicians and office staff. We service residential and commercial clients in the Chicagoland area.

  • Matt Ricketts
    Matt Ricketts
    Chief Marketing Officer, MaidCentral

    Matt Ricketts is a 14 year cleaning industry veteran, and co-founded Better Life Maids, and former ARCSI board member. He currently serves as the Chief Marketing Officer of MaidCentral, an all in one software for the home cleaning industry. MaidCentral is designed to increase employee engagement, create happier customers through consistency and quality management, and increase profits through automation of repetitive tasks and increased productivity. Prior to joining the cleaning industry Matt spent the first part of his career as an airline pilot, and he leveraged that experience to build a systematic approach to running his house cleaning company and brings that approach to his contributions on the MaidCentral team.

  • Tom Stewart
    Tom Stewart
    Owner, Castle Keepers House Cleaning

    Tom Stewart is an industry leader on professionalizing the residential cleaning industry, for the benefit of cleaning business owners, their clients, and the cleaning professionals that make it happen. With his wife Janice, he also founded ModernCleaning.com, a digital hub dedicated to promoting hygienic cleaning and other professional house cleaning practices to the residential cleaning industry. In response to the need for online training during the COVID-19 pandemic Modern Cleaning launched a eLearning platform for house cleaning businesses and the professionals that work for them. Through a partnership with ARCSI this platform offers COVID-19 safety training and the ARCSI Professional House Cleaning (PHC) Certification Program. Tom is a founding member Cleaning Profit Builders. CBB was known for Foundations of Success, a transformational program which helped cleaning businesses implement professional business processes. Tom is a co-author of the Professional House Cleaning Technician’s Manual and Modern Cleaning: The Evolution of Chemical Free Cleaning. He is a co-founder and Partner in Cleaning Business Today, the online magazine for the house cleaning industry. Tom also is an owner in the industry related digital publications Housekeeping Channel and Health House Institute.


The event is finished.


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