Virtual Certified Workloading Specialist Workshop

Advance your operational strategy and ensure cleaning staffing matches real needs with ISSA’s Certified Workloading Specialist (CWS) course.

Course Overview

Workloading provides a mathematical and factual basis for cleaning plans, helping you determine who, what, when, and how cleaning should be done to meet expectations. This course benefits both frontline cleaning staff and those responsible for establishing or defending custodial staffing levels.

Course Objectives

• Learn the fundamentals of workloading to drive efficiency and accountability
• Gain skills to measure cleaning workloads and set standards
• Improve morale and reduce turnover by optimizing roles and expectations
• How to measure and quantify cleaning requirements
• Standardization of tasks, tools, times, and tolerances
• Effective use of task sheets, routing, and job cards
• Advanced calculations and system integration
• Evaluating performance with consistent standards
• Applying the ISSA Cleaning Times and Tasks Standard

Who Should Attend

• Supervisors
• Managers
• Workload planners
• Facility service professionals seeking data-driven insights

Course Pricing:

Early Bird Rates: Available until May 9, 2026

ISSA Member: $549.99 USD
Nonmember: $999.99 USD

Standard Rates: 

ISSA Member: $749.99 USD
Nonmember: $1,449.99 USD

Recommended Material:

The Official ISSA Cleaning Times – the most comprehensive and up-to-date cleaning production rates guide. Recommended to anyone who is taking the CWS course, this guide works in conjunction with the CWS workshop for the day to day use and application of the content from this event. Learn more.