Virtual Train the Trainer (CPT)

Home Past Events - ISSA Events Virtual Train the Trainer (CPT)


Oct 22 - 31 2024


12:00 pm - 4:00 pm




ISSA Member: $1,249 USD
Nonmember: $1,999 USD

ISSA’s Cleaning Management Institute (CMI) Train the Trainer workshop is structured to certify cleaning professionals as Certified Professional Trainers, so they can successfully implement training for their operation. It is a great way to begin effective and high-quality training.

The virtual course utilizes the CMI Custodial Technician Basic and Advanced level certification courses as a foundation for the technical skills being implemented. Each day of Train the Trainer will include in-depth discussions and group activities featuring one of CMI’s Master Trainers.

Train the Trainer will provide you an understanding of what tools are needed to be an effective trainer. Each module within the Certified Custodial Technician is drilled down in depth with a strong focus on the implementation of a proper training program for your staff.

Each session, the participant will create presentations based on their specific module. It will be the participant’s responsibility to develop a presentation utilizing CMI’s content and deliver the message to the rest of the class. After the workshop concludes, each attendee will receive access to take the final online exam to be completed within a 60-day time frame. The passing grade per module is 80 percent. Along with the technical skills, each session our Master Trainer will continually cover adult learning styles and presentation techniques.

Custodial Technician Basic Version 7 (Daily Maintenance Tasks)

  • The Commercial Environment
  • The Chemistry of Cleaning
  • Basic Cleaning of Above-Floor Surfaces
  • Basic Cleaning of Hard Floor Surfaces
  • Basic Cleaning of Carpeted Floor Surfaces
  • Basic Cleaning of Restrooms and Shower Rooms
  • Customer Service

Custodial Technician Advanced Version 7 (Project Style Tasks)

  • Advanced Cleaning of Hard Floor Surfaces
  • Advanced Cleaning of Carpeted Floor Surfaces
  • Advanced Cleaning of Above-Floor Surfaces
  • Advanced Disinfection

Final stages:

  • Review/Recap
  • How to implement a proper training program
  • Setting goals to implement a training program

A final online exam will be taken after class has concluded, pass exam with 80%, to receive your Certified Professional Trainer (CPT) certification.

Course Dates: 

October 22, 24, 29, & 31
12 pm – 4 pm ET

Course Pricing:

ISSA Member: $1,249 USD
Nonmember: $1,999 USD

Register Now

Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.



(800) 225-4772
[email protected]

Other Organizers

Dean Mastan
[email protected]


  • Mark Warner
    Mark Warner
    CMI Master Trainer

    Mark Warner has been in the industry for over 30 years and is a past member of the ISSA Board of Directors. He has also served as Education Manager for ISSA’s Cleaning Management Institute. His responsibilities included training seminars throughout the world, as well as the further development of the Certified Custodial Technician programs, which are recognized and acknowledged worldwide.

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