Spot On! Make Your Mark as a Spot and Stain Removal Expert in Commercial Facilities

Home Past Events - ISSA Events Spot On! Make Your Mark as a Spot and Stain Removal Expert in Commercial Facilities


Apr 19 2022


2:00 pm - 3:00 pm




Whether a building service contractor (BSC) or part of an in-house facility cleaning crew, you need to know how to use the best spot and stain removal procedures and products in your routine carpet care program.

In this CMM webinar featuring two industry trainers, discover how to identify and remove the toughest carpet spots and stains that often stump commercial facility managers and BSCs. Learn how to implement the strategies into your cleaning program.

Take away specific tips and how-to procedures to improve technical expertise not only for yourself but also for others in your organization. From correctly identifying spot and stains to matching cleaning methods, chemistry, and solutions for success, you won’t want to miss this interactive learning experience.

You will learn:

    • How to identify spots and stains and what makes them tough to remove
    • How to match cleaning chemistry to spot and stain substances
    • Best practices for applying solutions and getting results
    • Extraction procedures and tips for complete removal
    • Which bleaching agents work on spots and stains but don’t harm the carpet
    • What to do when all efforts fail, and you are left with a permanent stain
    • And more!

Don’t miss the live Q&A session as part of this presentation. Bring your toughest spot and stain removal questions to ask the experts.

Who should attend: Register Now
  • Building service contractors
  • In-house facility managers
  • Environmental services professionals
  • Crew leaders and managers
  • Field technicians
  • Those who engage in inspections and pricing (bidding) cleaning services

This program is brought to you by:


Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.


  • Jessika M. James
    Jessika M. James
    Instructor and Consultant with & IICRC-approved Instructor

    Jessika M. James has been in the commercial cleaning industry for over 32 years and has managed the education and training programs for national and global industry leaders such as Kärcher North America, Kaiser Hospitals, Marriott, Camino Real, RUI International Hotel Groups, 30 Rockefeller Center Building Group, and the University of California System, focusing on commercial flooring and textile cleaning and maintenance, indoor air quality assessments, infection prevention and control, and microbial decontamination. Presently, she consults and trains industry technicians for one of the industry’s leading training schools,

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