Leadership Panel: Secrets to Success from Industry Executives

Speakers

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  Jeannie Henderson CEO, Jeannie's Cleaning
  

  Jeannie Henderson

  CEO, Jeannie's Cleaning

  Jeannie Henderson is the CEO of Jeannie Cleaning located in Kalamazoo, Michigan. Her entrepreneurial record includes building and operating over 30 franchise restaurant locations with her husband, Terry, before starting a residential cleaning business. Jeannie Cleaning is committed to giving back to the community by providing Clean Homes for Cancer Patients and was recognized as a “Top 10 Partner” in 2020 by ISSA Charity, Cleaning for a Reason. Jeannie is a member of the ISSA Residential Cleaning Council, was a 2021 ISSA Innovation Awards Judge and serves as a board member of Buy Local Kalamazoo. In 2020, Jeannie became the first Certified Cleaning Business Fundamentals Coach and is a dedicated coach to business owners throughout the U.S. and internationally. She is passionate about building positive workplace culture and helping start-up businesses strategize and implement systems. Jeannie loves supporting and inspiring other cleaning business owners to help them rapidly scale their businesses, build wealth that impacts generations and create time and purpose freedom.

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  Laurie Sewell President & CEO, Servicon
  

  Laurie Sewell

  President & CEO, Servicon

  President and CEO Laurie Sewell is leading Servicon into its 50th year of achieving its purpose: to elevate the industry and provide healthy environments for people to thrive. 

  After earning her master’s in organizational behavior, Laurie worked at Servicon in various capacities before being named president in 2009; in 2014, CEO was added to her title. She has helped Servicon expand from a regional into a national organization, providing custodial supplies, equipment, and services to the aerospace, healthcare, life sciences, and commercial industries. 

  As head of a women-owned and operated company in a traditionally male-dominated industry, Laurie has been a tireless proponent of the advancement of women in the cleaning profession. Throughout her career, she has maintained her mantra of always leading with authenticity, heart, and kindness, which she makes clear, should never be mistaken for weakness. Last year, her leadership style was recognized by the Lost Angeles Business Journal as a Woman of the Year nominee. Laurie has served on numerous boards, including ISSA, and is currently an active board member of the American Red Heart Association’s Go Red for Women and the Los Angeles Economic Development Corporation. Laurie is also an active member of the ISSA Hygieia Network since its 2015 inception.

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  Kevin S. Chow President/CEO, Triple S
  

  Kevin S. Chow

  President/CEO, Triple S
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  Katie Bryant Director of Distribution Sales, Aunt Flow
  

  Katie Bryant

  Director of Distribution Sales, Aunt Flow

  Katie Bryant is an entrepreneurial leader and the Director of Distribution at Aunt Flow, where she spearheaded the company’s first-ever distribution program—transforming a direct-only sales model into a scalable, strategic channel. With a strong foundation in startup environments, Katie thrives in fast-paced, purpose-driven organizations where she can build programs from the ground up and create meaningful, measurable impact.

  Before joining Aunt Flow, Katie worked at Beam Benefits, another high-growth startup, where she not only contributed to business success but also led inclusivity efforts—founding a Women’s Employee Resource Group (ERG) to empower and connect women across the company. She brings a rare blend of operational leadership, sales strategy, and deep human empathy to every team she joins.

  Katie earned her MBA from the University of Louisville, where she combined her business education with her passion for social equity. Her early career as a special education teacher laid the groundwork for her lifelong advocacy for underrepresented and neurodiverse communities.

  She currently serves on the board of a nonprofit supporting children with autism and has previously led Best Buddies and a Special Olympics team, underscoring her belief that business success and social impact go hand-in-hand.