ISSA Certified Cleaning Supervisor

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Date

Sep 25 2024 - Oct 02 2024

Time

(Central European Time)
10:00 am - 4:00 pm

Location

Online

EVENT PRICING

ISSA Member: 539
Non-member: €810

ISSA Certified Cleaning Supervisor is an international certification, offering comprehensive knowledge for supervisors of cleaning operatives. The Cleaning Management Institute (CMI), the education division of ISSA, is the premier training standard in the cleaning industry that gives you the right credentials to achieve the recognition you deserve.

This course is designed to enhance both technical and soft skills essential for cleaning, maintaining, and servicing facilities. Participants will strengthen their leadership and communication abilities and develop conflict resolution proficiency.

The content
  • The role of a supervisor: objectives, qualifications, and skills
  • Customer service best practices and its implementation
  • Effective team supervision and training
  • Leadership qualities and effective running of cleaning operations
  • Clean standards and inspections
  • Health and safety
  • Technical skills and maintenance
Who should attend:
  • Onsite junior managers and supervisors who are new to leadership roles or who have transitioned (or about to) into new role
  • Established cleaning supervisors who want to refresh their leadership techniques
  • Cleaning professionals who wish to become supervisors in the future
  • Cleaning supervisors and managers that would like to gain an internationally recognized qualification

Dates & Time: 
September 25 & October 2
10 am – 4 pm CET

Duration of the course:
12 hours spread across 2 days

Type of the course:
Online, delivered by an ISSA certified trainer.

What to expect:
A mix of presentations, intensive discussions, networking, and a final assignment. The final assignment is computer-based and must be completed within 2 weeks following the training. If a candidate is not successful, a second attempt can be made at an additional charge.

Additional materials: 
A digital copy of the book dedicated to cleaning supervision and maintenance (144 pp.)

Register Now


Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.

ISSA EMEA

Organizer

ISSA EMEA
Email
[email protected]
Website
https://www.issa.com/emea-portal

Speaker

  • Lynn Webster
    Lynn Webster
    Director of LWC

    Director of LWC Ltd with over 35 years’ experience, recognised for her expertise in the cleaning industry.

The event is finished.

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