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EVENT PRICING
ISSA Members: FREE
Nonmembers: FREE
ISSA Members: FREE
Nonmembers: FREE
Tough conversations are inevitable but mastering them can be transformative. This session, led by industry leaders, Heidi Herman and Poonam Dewangan dives into strategies for handling challenging discussions with confidence and empathy. Learn how to address issues, maintain professionalism, and strengthen communication skills that can enhance workplace relationships and performance.
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For inquries about group ordering, please contact the event organizer.
Heidi Herman is the Director of Sales at Sofidel, leading a team that focuses on servicing Independent Distribution. With 30 years of experience in the JAN/SAN and Foodservice Industry, she has worked with both Distribution and National Accounts. Heidi believes her professional strengths include developing high-performing teams, fostering a performance-driven business culture, and building strategic partnerships and alliances with customers. Previously, she was a member of IFMA and the Women’s Foodservice Forum.
Heidi holds a BA and MA in Communications with an emphasis on Organizational Communications from Northeastern Illinois University. She has an adult son attending law school and two lovable rescue dogs. Heidi enjoys live music, pickleball, fishing, and spending time with her family. She has committed herself to serving others both professionally and personally.
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