ISSA Accredited Auditing Professional (AAP) Training Course

Continuous improvement is all about regular assessment, and that’s where the role of cleaning inspections becomes crucial. These inspections are essential, whether you’re offering cleaning services or managing them within your organization. They serve as a key method to assess the quality of services and to communicate effectively with clients or stakeholders.

The ISSA Accredited Auditing Professional training is tailored for industry professionals who aim to advance their expertise in quality assurance and building audits. It ensures they can deliver the high standard of cleaning their customers expect.

Participants of this course will gain knowledge into establishing a robust quality assurance program that can be adapted for various clients and locations. This session also offers a personalized evaluation and feedback from a recognized trainer/auditor in the industry.

In this course, you will learn:

• The fundamental principles of auditing.
• Technical abilities required for conducting audits.
• Essential duties from both the service provider’s and the customer’s viewpoints.
• Effective and reliable communication strategies.
• Underlying causes of issues in quality assurance and its corrective measures.
• Reporting and how to integrate technological tools into your cleaning inspections.
• How to operate efficiently and boost customer satisfaction
• The course includes additional handouts, materials, and a final examination.

Who should attend:

• Facility & Cleaning Managers/Supervisors responsible for maintaining cleanliness and operational efficiency within facilities,
• Quality Assurance Personnel: Individuals focused on ensuring high standards of cleanliness and safety.
• Health and Safety Officers: Those concerned with maintaining healthy and hygienic environments.
• In-House Facility Teams: Professionals working directly within organizations to manage facility maintenance.

Event Pricing: 

ISSA Members: 349 EUR
ISSA Non-members: 735 EUR

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