ISSA’s Certified Workloading Specialist (CWS)

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Date

Jul 22 2026

Time

(Australian Eastern Standard Time)
9:30 am - 1:30 pm

Location

Online

EVENT PRICING

ISSA Members:
$250 AUD (excl GST)
Nonmembers:
$335 AUD (excl GST)

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    The CMI Hard Floor Care Certification Workshop, hosted at Sunbelt Rentals, is designed to provide an in-depth overview of hard floor care, current standards, and the latest efficient cleaning methods while addressing safety concerns and asset protection issues.

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Advance your operational strategy and ensure cleaning staffing matches real needs with ISSA’s Certified Workloading Specialist (CWS) course.

Course Overview

Workloading provides a mathematical and factual basis for cleaning plans, helping you determine who, what, when, and how cleaning should be done to meet expectations. This course benefits both frontline cleaning staff and those responsible for establishing or defending custodial staffing levels.

Course Objectives
  • Learn the fundamentals of workloading to drive efficiency and accountability
  • Gain skills to measure cleaning workloads and set standards
  • Improve morale and reduce turnover by optimising roles and expectations
  • How to measure and quantify cleaning requirements
  • Standardisation of tasks, tools, times, and tolerances
  • Effective use of task sheets, routing, and job cards
  • Advanced calculations and system integration
  • Evaluating performance with consistent standards
  • Applying the ISSA Cleaning Times and Tasks Standard
Who Should Attend
  • Supervisors
  • Managers
  • Workforce and workload planners
  • Estimating, scheduling, and bid/tender professionals
  • Business development, account, procurement, operations, and contract managers
  • Facility service professionals seeking data-driven insights

Register Now

Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.

Organizer

ISSA Oceania & Asia-Pacific
Email
[email protected]

Speakers

  • Derek Oliveira
    Derek Oliveira
    Global Consultant Manager, ISSA
  • David Swindle
    David Swindle
    Director of Education, Training & Field Services, ISSA

    David Swindle has been in the cleaning industry for close to 30 years. He began his career by working as a janitor for a vending machine company. By his early twenties, he had transitioned into sales of cleaning supplies for a local janitorial supply company. During his career, David has worked for distributors, manufacturers, and service providers. This has given him a remarkably diverse and broad understanding of the industry.

    In recent years, David began teaching custodial classes through an adult education program at Elk Grove Unified School District. He has found his passion in sharing his knowledge and experience with others through teaching. When he started out in the cleaning industry, it was not something that he imagined would become a career. However, David quickly learned that he enjoyed cleaning and was good at it. He made it his goal in life to learn everything about the cleaning profession. That involved taking every class available, attending workshops, reading books from people like Bill Griffin, working with those who were experts, and immersing himself in the business of cleaning. Now, over 30 years later, David still loves to learn all he can about the industry and to share what he knows with others.

    David is a certified technical education teacher in the State of California. He owns his own consulting company working with organizations to implement ISSA cleaning standards and CMI training. He is also partners in a cleaning service in Northern California that focuses on cleaning and disinfecting services. He recently became a CMI Master Trainer and is conducting CMI certification workshops. It is his career goal to create a Career Technical Education pathway for young people helping them to see the value of a career in the cleaning industry.

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