Advance your career and remain relevant in an ever-changing industry with the ISSA CIMS Certified Expert (CCE) Training
Cleaning Industry Management Standard Certification (CIMS) is the first consensus-based management standard which outlines the primary characteristics of a successful, quality cleaning organisation. CIMS is built around six areas of management best practices, including the optional “Green Building”, that have proven to be the foundation of high performance, customer-focused, and sustainable cleaning organisations.
CIMS is built around six areas of management, including:
- Quality Systems
- Service Delivery
- Human Resources
- Health Safety & Environmental Stewardship
- Management Commitment, and
- Green Building (optional).
Becoming a CIMS Certification Expert (C.C.E.) will provide professionals working in the cleaning industry with an opportunity to demonstrate to their clients and employers their deep understanding of the quality standards in business management.
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Susan CraneCrane Consulting
For the last 25 years of her career, Susan has been focused on leadership, business strategy, building high-performance teams, continuous improvement (Lean), change management, general management, operations, coaching/individuals, and businesses across small, medium to large global businesses. Winning numerous awards for Operational Excellence, Sales & Marketing, Supplier of the year award and her experience spans over many industries, Susan is able to bring a wealth of knowledge and experience across most areas of a business.