How to Navigate Tough Conversations

Home Past Events - ISSA Events How to Navigate Tough Conversations

Date

May 14 2025
Expired!

Time

(Central)
1:00 pm - 2:00 pm

Location

Online

EVENT PRICING

ISSA Members: FREE
Nonmembers: FREE

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    The CMI Hard Floor Care Certification Workshop, hosted at Sunbelt Rentals, is designed to provide an in-depth overview of hard floor care, current standards, and the latest efficient cleaning methods while addressing safety concerns and asset protection issues.

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Tough conversations are inevitable but mastering them can be transformative. This session, led by industry leaders, Sylvia Imm, Katie Stowe, and Poonam Dewangan dive into strategies for handling challenging discussions with confidence and empathy. Learn how to address issues, maintain professionalism, and strengthen communication skills that can enhance workplace relationships and performance.

What Attendees Will Learn:
  • Preparing for Tough Conversations: Effective planning techniques to approach difficult topics.
  • Staying Composed: Methods for managing emotions to keep discussions productive.
  • Active Listening: Building skills to ensure mutual understanding and resolution.
  • Delivering Feedback: Approaches for giving and receiving constructive feedback respectfully.

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Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.

Organizer

Hygieia Network
Hygieia Network
Phone
(224) 369-0010
Website
https://hygieianetwork.org/

Speakers

The event is finished.

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