It’s all happening at the ISSA Experience Hub!

See how ISSA is changing the way the world views cleaning when you stop by Booth 3554.

We’ve brought the ISSA Family to you: a one-stop location to meet with ISSA staff and subject matter experts and connect with your global community. Here are some of the great resources we have to offer:

  • RETHINK CLEAN: Align with ISSA on this first-of-its-kind campaign to build awareness of cleaning as a pivotal means of protecting public health and drive demand for your products and services.
  • VALUE OF CLEAN: Uncover the Value of Clean® tools you have at your disposal.
  • ADVOCACY: Learn how we’re making an impact by acting as the voice of the industry at the state and federal level.
  • EDUCATION & CERTIFICATION: Advance your skillsets and career opportunities through custom training, certifications, and online learning development.
  • MEMBERSHIP & DISCOUNT PROGRAMS: ISSA Member Discount program provides affordable and customizable medical insurance, investment opportunities, and more for member companies’ employees.
  • MEDIA: Grow your business by tapping into digital and traditional advertising platforms for larger exposure. 
  • GBAC® STAR: Learn how you can implement the industry’s highest standards for cleaning and disinfection, and discover the many expert-led training courses we offer for infectious disease prevention in the workplace.
  • GAMES & PRIZES: We can’t give everything away!  Stop by the booth and enter to win.
  • ISSA iTalks: Join ISSA experts and industry thought leaders at ISSA iTalks, daily 30-minute Ted Talk style sessions, as they discuss the important topics affecting our industry.

ISSA iTalks Schedule:

Add iTalks to My Show Planner

Tuesday, October 11

11:15 – 11:45 a.m.

Introducing the GBAC® Trusted Advisor Program

Patty Olinger, GBAC®
Steve Arehart, GBAC®

We’re bringing the leaders of GBAC® together to introduce our newest program: GBAC® STAR Trusted Advisors. GBAC® STAR Trusted Advisors serve as valuable connectors between the GBAC® organization and the outside facilities that want or need assistance obtaining the accreditation.

Join Patty Olinger, Exec. Director of GBAC®, and Steve Arehart, Senior Director of Operations at GBAC® as they discuss how becoming a GBAC® Trusted Advisor can connect you to industry leaders committed to cleaning for health AND elevate your bottom line.

12:00 – 12:30 p.m.

Residential Cleaning Certifications: Ask the Expert

Tom Stewart, Castle Keepers House Cleaning
Bruce Vance, Town and Country Cleaning
Liz Trotter, American Maid Cleaning

Certifications are powerful tools you can use to illustrate the level of skill, expertise and knowledge comprised by your team. ARCSI has two certifications for residential cleaning companies: Professional House Cleaning (PHC) Certification and IICRC House Cleaning Technician (HCT) Certification.

Come to this iTalk to “ask the expert” some tough cleaning questions you have and learn more about these certifications. Plus, answer a few questions from our certification exams for a chance to win free certifications.

12:45 – 1:15 p.m.

Power of Virtual Meeting Facilitation for Project Managers

Rosie Rangel, ISSA

Your ability to facilitate virtual meetings and to engage your team members virtually is especially important today, as we are wrestling with challenges of our collective new reality amidst the pandemic. In this talk, I will share how to design, prepare for, and facilitate meetings that consistently achieve results.

1:30 – 2:00 p.m. 

Common Freight Mistakes That Are Costing You Money & How To Fix Them

JT McDonald, PartnerShip

Join JT McDonald, Marketing Program Manager for PartnerShip to discuss the current state of the freight industry, common mistakes your making that are costing you money on your freight shipments, and how to correct these issues and ship smarter. For more information on exclusive freight discounts for ISSA members visit PartnerShip.com/ISSA-Freight.

2:15 – 2:45 p.m.

GBAC® Overview – in Spanish

Melissa Martinez, ISSA

GBAC® helps organizations and businesses prepare for, respond to, and recover from biological threats, and biohazard situations and real-time crises. Join us for a quick session to discuss the benefits of accreditation and the process involved to get accredited.

3:00 – 3:30 p.m.

Health Insurance for Smarties–What the health is going on?

Jonathan Rivera, Bullock & Associates

Health insurance is crazy confusing, and some would say that’s by design!  Let us ‘pull back the curtain’ and show you how the ‘sausage is made’.

3:45 – 4:15 p.m.

Rethink What Clean Means, an Introduction

Jon Adkins, ISSA

Cleanliness matters more than ever before for businesses. Join this informative session to learn about the new Rethink Clean initiative: a first-of-its-kind industry-wide campaign created to educate customers on what makes a space truly “clean” and explain why cleaning to the highest standard matters.

Wednesday, October 12

11:15 – 11:45 a.m.

Residential Cleaning Awards Ceremony

Debbie Sardone, Cleaning for a Reason
Jeannie Henderson, ARCSI

Join Cleaning for a Reason and ARCSI for the annual 2022 Residential Cleaning Awards Ceremony. Let’s celebrate together as we hand out awards for Professional Image Awards, recognizing the winners of the PerfectCLEAN Professional Cleaner of the Year and the Chairman’s Award.

12:00 – 12:30 p.m.

Tip the Scales in your Favor with Fully Automated Messaging and Payments for your Cleaning Company

Justin Clegg, Allset
Joel Robbins, Allset
Hunter Woods, Allset

One of ISSA’s newest benefits is Allset, a customer communication and payments platform for home service businesses. They help cleaning businesses unlock revenue through simplifying payments, automating tips, reviews, and referrals – all via text message. That’s right – get more tips for your cleaning team and simplify the payments process. Find out more about Allset and the special discounts available to members.

12:45 – 1:15 p.m.

Rethink What Clean Means, an Introduction

Allison Fitch-Markham, ISSA

Cleanliness matters more than ever before for businesses. Join this informative session to learn about the new Rethink Clean initiative: a first-of-its-kind industry-wide campaign created to educate customers on what makes a space truly “clean” and explain why cleaning to the highest standard matters.

1:30 – 2 p.m.

All About the Distributor Program

Brant Insero, ISSA

Whether you are looking for new customers or you’d like to develop a stronger customer lifetime value while providing critical services that they need today, the ISSA Distributor Partner Program is your path forward.

2:15 -2:45 p.m. 

Sustainability Theater: Making Sure Your Sustainability Program is More Than Performance Art

Stephen P. Ashkin, The Ashkin Group

Sustainability is one of the most important challenges and opportunities of our time.  This presentation will address how to avoid “sustainability theater” which are highly visible efforts that provide little real value and can be potentially damaging to your reputation and brand.

3:15 – 2:45 p.m.

Why Advocacy Matters for the Cleaning Industry

John Nothdurft, ISSA
Tricia Holderman, Elite Facility Systems

The spotlight on the cleaning industry has increased since the pandemic, including the visibility of and interest from lawmakers and regulators. Now more than ever, ISSA’s government affairs team is “at the table,” helping to shape the biggest issues impacting the industry. Join us for the “inside scoop” about what’s going on in Washington, DC and across the states regarding the top public-policy issues facing your business and the industry and how you can make your voice heard as an ISSA Advocate for Clean.

4:00 – 5:00 p.m.

Happy Hour

ISSA Advocacy Team

Join the Advocacy Team for Happy Hour! You can also become an ISSA “Advocate For Clean” and be entered to WIN a trip to Washington, DC for the 2023 ISSA Clean Advocacy Summit