Home Past Events - ISSA Events Train the Trainer (CPT) – ISSA Show North America 2023

Train the Trainer (CPT) – ISSA Show North America 2023


Nov 14 - 15 2023


8:30 am - 4:00 pm


Las Vegas, NV (Mandalay Bay Convention Center)
393 Frank Sinatra Dr, Las Vegas, NV 89119

ISSA NA Show 2023


ISSA Member: $1,249 USD
Nonmember: $1,999 USD

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    This workshop is a part of the ISSA Show North America 2023. To register, see instructions below.

ISSA’s Cleaning Management Institute (CMI) Train the Trainer workshop is structured to certify cleaning professionals as Certified Professional Trainers, so they can successfully implement training for their operation. It is a great way to begin effective and high-quality training.

The 2-day course utilizes the CMI Custodial Technician Basic and Advanced level certification courses as a foundation for the technical skills being implemented. Each day of Train the Trainer will include in-depth discussions and group activities featuring one of CMI’s Master Trainers.

Train the Trainer will provide you an understanding of what tools are needed to be an effective trainer. Each module within the Certified Custodial Technician is drilled down in depth with a strong focus on the implementation of a proper training program for your staff.

Over the course of the three days, groups of attendees will be assembled to create presentations based on their specific module. It will be the group’s responsibility to develop a presentation utilizing CMI’s content and deliver the message to the rest of the class. After the workshop concludes, each attendee will receive access to take the final online exam to be completed within a 60-day time frame. The passing grade per module is 80%. Along with the technical skills, each day our Master Trainer will continually cover adult learning styles and presentation techniques.

Custodial Technician Basic Version 7 (Daily Maintenance Tasks)

  • The Commercial Environment
  • The Chemistry of Cleaning
  • Basic Cleaning of Above-Floor Surfaces
  • Basic Cleaning of Hard Floor Surfaces
  • Basic Cleaning of Carpeted Floor Surfaces
  • Basic Cleaning of Restrooms and Shower Rooms
  • Customer Service

Custodial Technician Advanced Version 7 (Project Style Tasks)

  • Advanced Cleaning of Hard Floor Surfaces
  • Advanced Cleaning of Carpeted Floor Surfaces
  • Advanced Cleaning of Above-Floor Surfaces
  • Advanced Disinfection

Final stages:

  1. Review/Recap
  2. How to implement a proper training program
  3. Setting goals to implement a training program

A final online exam will be taken after class has concluded, pass exam with 80%, to receive your Certified Professional Trainer (CPT) certification. 

Note: Lunch will be served each day around 12:00 pm. Travel costs are not covered in the registration fee for Train the Trainer. 

Course Pricing:

ISSA Member: $1,249 USD
Nonmember: $1,999 USD

How to Register:

Step 1: To sign up for this event, you must first register for ISSA Show North America here. An Expo Only Pass is always free for members unless you register onsite.

Step 2: Register for your chosen event(s) by selecting it during the ISSA Show North America registration process in step 1.

Members, please have your COMPANY ID available when registering. If you do not know your company ID, please contact [email protected].

If you continue to have trouble registering for this event, please contact [email protected], and a member of the education team will be in touch to help you.



All workshop participants will also receive free bonus registration to the expo at ISSA Show North America, which is taking place Nov. 13-16 at the same location.

The trade show floor is the best place to learn about new cleaning products, test out new technologies, learn from quick 30-minute sessions and demos, and meet with new suppliers

Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.



(800) 225-4772
[email protected]

Other Organizers

Dean Mastan
[email protected]

The event is finished.


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