Home Past Events - ISSA Events Supervisor and Management Boot Camp

Supervisor and Management Boot Camp


Apr 18 - 20 2023


8:30 am - 4:00 pm


Rosemont, IL
10275 W. Higgins Road, Suite 280 Rosemont, IL 60018



ISSA Member: $1999 USD
Nonmember: $2499 USD

3 CMI Certifications for the Price of One! (CWS, AAP, Supervisor)

The supervisor and management professional has never been more important to the success, or failure, of an organization and a healthy indoor environment. With increased regulations and cost-cutting demands of many firms, it has become essential for supervisor and managers to incorporate valuable business skills into their day-to-day activities.

The Supervisor and Management Boot Camp is a three day, in person boot camp is designed to sharpen both technical and soft skills involved in cleaning, maintaining, and servicing facilities. This course is designed both for aspiring entry-level workers as well as tenured professionals who are looking to increase their education and learn new techniques. After attending all sessions of this event, you will receive access to take an online exam to obtain the Certified Custodial Supervisor (C.C.S.) certification. (CWS, AAP, Supervisor Certifications)

Who should attend?
  • Leads
  • Managers
  • Supervisors
  • Aspiring future leaders

The following topics are covered within the content:

Day 1:

  • How to develop leadership qualities in the building services field
  • Attitude, motivation, personality types
  • Leadership skills, team building activities
  • Designing an effective department
  • Implementation at your organization
  • Dealing with difficult employees

Day 2: Certified Workloading Specialist

Workloading is the foundation of a successful cleaning plan. The strategy and plans are what determines the who, what, when, and how of cleaning needed to meet customer expectations. A workloading strategy provides an opportunity to rebuild the current cleaning culture to one of efficiency, innovation, balanced workload, and high-performance thinking. Benefiting frontline cleaning workers involved with performing the cleaning functions as well as those that are tasked with making, and defending, custodial staffing levels. The goal of workloading is to provide a mathematical and factual basis for stated custodial staffing levels in relation to customer and management expectations of clean.

Course attendees will be able to:

  • Improve workloading processes
  • Evaluate employee performance according to a set standard
  • Improve accountability
  • Identify areas that require improved service levels
  • Perform calculations using the ISSA Cleaning Times and Tasks Standard
  • Improve morale and reduce turnover

Day 3: Accredited Auditing Professional

The Cleaning Management Institute will teach you all about performing a quality assurance audit within a facility. Through an interactive program you will learn the technical skills needed to perform an audit as well as the ethical aspects of having this responsibility. 

AAP certifications are structured and designed for empowering an individual to provide a consistent and standard quality assurance audit. Each certification is valid for two years from the date taken. The AAP certification will place you within an elite group of auditing professionals throughout the world.

Additional Features and Benefits of the Accredited Auditing Professional Certification:
  • Understanding where deficiencies come from and how to create a solution.
  • Reduce your operating expenses while increasing employee efficiency.
  • Provide added value and peace of mind to your clients that their facility is hitting a new level of clean.

Day 1: 8:30 a.m. – 4:00 p.m. Local time
Day 2: 8:30 a.m. – 4:00 p.m. Local time
Day 3: 8:30 a.m. – 4:00 p.m. Local time

Final online exams will be taken after class has concluded, pass exams with 80%, to receive your Certified Custodial Supervisor (C.C.S.) certification and ISSA CMI Certified Custodial Supervisor, C.C.S, Credly Digital Badge: https://cmi.issa.com/digital-badges/ 

Course Pricing:

ISSA Member: $1,999 USD
Nonmember: $2,499 USD

Register Now

Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.



(800) 225-4772
[email protected]

Other Organizers

Dean Mastan
[email protected]

The event is finished.


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