Reach Your Goals in 2024: Clean Up Your Cleaning System
For your residential cleaning business to truly succeed, you need repeat clients. A repeat client can be simple, they are automatically scheduled and billed. All you need to do is arrive on time and clean what you say you are going to clean. Sounds simple? Yes – if you have the proper cleaning system in place – it is what you sell after all!
Join residential cleaning industry expert Sharon Tinberg as she puts you on the right path to clean up your cleaning system. Most quality complaints from customers come things that were missed completely, not just cleaned poorly. Find out how to eliminate complaints in 2024.
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Speaker
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Sharon TinbergSharon Tinberg is an expert at training trainers and cleaners in the residential cleaning industry. She is the producer of the CORE Training videos that were introduced to the industry in 2008. They have been used by 1000’s of cleaning companies around the world to train their cleaners how to clean a home. Today those videos have evolved into an online training program with ISSA, the House Cleaning Process & Procedure Training.
Sharon was a corporate trainer and then owned a residential cleaning service for 20 years. She sold it in 2008 when her company was cleaning 95 homes per day with 60 cleaners. After that Sharon produced the CORE videos and began training in offices across the US, Canada and Mexico. Sharon recently visited her 59th office and has trained, literally, hundreds of owners, field managers and trainers and thousands of cleaners. One of the advantages of actually training in homes in 59 offices is that Sharon has seen the best and worst processes, tools, and actions used to clean a home. Armed with that experience Sharon put together a training process that she will share with you. Take what you like and leave the rest but try not to miss this rare opportunity to listen to an expert in our industry present on what is the heart of our business, cleaning a house.
