Insurance Restoration Strategies Unlocked – How to Identify and Conquer the Top Challenges in the Industry

Home Past Events - ISSA Events Insurance Restoration Strategies Unlocked – How to Identify and Conquer the Top Challenges in the Industry


Dec 12 2023


1:00 pm - 2:00 pm




ISSA Members: FREE
Nonmembers: FREE

The disaster restoration industry has morphed and changed over the years, and right now, we have a combative attitude between insurance companies and contractors, those doing the work. As a business owner, manager, estimator, or marketer of restoration services, the more you know, the more you are successful.

In this one-hour, fast-paced webinar by Cleanfax, get the strategies and tips you need from a veteran insurance adjuster, one who works closely with restorers. Peter Crosa, AIC, RPA, will share insights with a live audience and answer the toughest questions attendees will have. Register today and pose your question now or during the live webinar. 

Attendees will learn:
  • An overview of insurance companies, how they serve their clients and the secrets they don’t want you to know.
  • Why it is essential to consider your pricing as firm instead of as an “estimate” — and how to do it.
  • Why there is a combative attitude in the industry and how to conquer the challenges that come with this.
  • How to maximize relationship-building strategies with adjusters, agents, and insurance companies.
  • How to professionally address referral fees, deductibles, gratuities, and comps.
  • How the big players and franchise companies succeed, and how you can do the same in your market.
  • And much more!
The expert panel for this webinar includes:
  • Jeff Cross (moderator), Cleanfax Media Director
  • Peter Crosa, active insurance claims adjuster

A live Q&A session will round out the webinar. Come prepared with questions specific to your restoration challenges and concerns. Registrants can participate in the live event and will obtain a link to the webinar recording afterward.

Register Now

This webinar is brought to you by:

Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.





  • Jeff Cross
    Jeff Cross
    ISSA Media Director

    Jeff Cross is the media director of ISSA, with flagship media brands that include Cleanfax, Cleaning and Maintenance Management, and ISSA Today magazines, and all related digital publications, multimedia products, and more. He is the previous owner of a successful cleaning and restoration firm. He also works as a trainer and consultant for business owners, managers, and frontline technicians, and is an IICRC-approved instructor. He can be reached at [email protected] or 740-973-4236.

  • Peter Crosa
    Peter Crosa
    AIC, RPA, Active Insurance Claims Adjuster

The event is finished.


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