Home Past Events - ISSA Events Enhancing Quality Assurance in Cleaning Services

Enhancing Quality Assurance in Cleaning Services


May 15 2024


(Central European Time)
10:30 am - 1:30 pm


Interclean RAI Amsterdam
Europaplein 24, 1078 GZ Amsterdam, Netherlands

Interclean RAI Amsterdam Europaplein 24


ISSA Member: €149
Non-member: €240

This intensive training aims to assist cleaning professionals in conducting quality assurance audits within facilities. Through an interactive intensive and hands on program, participants will acquire both the technical skills required for performing audits of cleaning service and an understanding of the ethical responsibilities associated with this role. By participating in this workshop, attendees will gain the experience to implement key elements of successful cleaning quality assurance programs across diverse customer sites.

The workshop includes:
  1. Auditing Concepts: Gain a solid understanding of the fundamental principles of auditing.
  2. Technical Skills Development: Acquire the necessary skillset for conducting comprehensive audits.
  3. Live Audit Practice: Put your skills to the test by assessing cleanliness levels using ATP testing
  4. Quality Assurance (QA) Tools: Explore essential tools like ATP (Adenosine Triphosphate) and IAQ (Indoor Air Quality).
  5. QA Reporting Insights: Understand the significance of QA reporting and its practical implications.

Lumitester Smart which will be used in the workshop is a portable luminometer for ATP Test. The ATP Test (Kikkoman A3) provides easy inspection for cleanliness levels by using LuciPac A3. Rapid verifying sanitation processed onsite can be used as an improvement tool.

Every participant will receive a certificate of attendance. This training is the first step towards the International Accredited Auditing Professional (IAAP) certification.
Who should participate:
  • Facility & Cleaning Managers/Supervisors responsible for maintaining cleanliness and operational efficiency within facilities,
  • Quality Assurance Personnel: Individuals focused on ensuring high standards of cleanliness and safety.
  • Health and Safety Officers: Those concerned with maintaining healthy and hygienic environments.
  • In-House Facility Teams: Professionals working directly within organizations to manage facility maintenance.

LIMITED PLACES! Registrations close May 3, 2024

Register Now

Event Pricing: 

Members of ISSA: €149
Non-members: €240

The fee includes free access to the Interclean trade show, additional learning materials and certificate of attendance.

SPECIAL OFFER – Register for IAPP Full Certification

In addition to this training, you have an option to become a qualified International Accredited Auditing Professional (IAAP) by participating in a further online training session of 4 hours (scheduled for June 5) and taking a final exam. Upon successful completion, you will receive the international qualification along with a digital badge. Please visit the website for more details.

Members of ISSA: €320
Non-members: €735

Includes Enhancing Quality Assurance Training (€149), Additional Online Training and Examination (€171)

The fee includes free access to Interclean trade show, additional learning materials, IAAP certification, digital badge.

Event Location:

Interclean RAI Amsterdam
Europaplein 24, 1078 GZ Amsterdam, The Netherlands
Auditorium Centre First Floor, Room G104

Registration includes free access to the Interclean trade show.


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Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.



[email protected]


  • Brant Insero
    Brant Insero
    Chief Global Education Officer, ISSA

    With 15+ years of professional training on Jan/San, telecomm, sales, leadership, management & business development, Insero oversees ISSA’s global portfolio of training programs. Insero is passionate about innovating the entire cleaning industry through education.


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