The Critical Role of Facility Supervisors and Management Professionals
In today’s demanding and rapidly evolving business environment, the role of the facility supervisor and management professional has never been more fundamental to the success or failure of an organization. In addition to the importance of maintaining a healthy indoor environment, facility managers are faced with increased regulations and cost-cutting demands that cannot be overstated. As businesses strive to navigate these challenges, it has become imperative for supervisors and managers to integrate valuable business skills into their daily operations. The need for a comprehensive skill set among facility supervisors and managers has led to the development of specialized training programs.
The CMI Supervisor Workshop is a two-day training program designed to sharpen both technical and soft skills involved in cleaning, maintaining, and servicing facilities. The program covers a broad spectrum of topics, from leadership development to technical proficiency, ensuring that participants are well-prepared to handle the complexities of their roles.
This course is designed for:
- Up-and-coming entry-level workers
- Tenured professionals looking to increase their education and learn new techniques.
After attending all sessions of this event, you will receive access to take an online exam to obtain the Certified Custodial Supervisor (C.C.S.) certification.
Through this workshop, attendees will:
Develop Leadership Skills
One of the key areas of focus in the CMI Supervisor Workshop is the development of leadership qualities. Effective leadership is paramount in fostering a positive work environment and driving team success. The workshop delves into various aspects of leadership, including:
- Having a positive attitude and motivation
- Working with different personality types
- Team building activities
- Dealing with difficult employees
Apply Technical Skills in your Facility
The technical aspects of facility management are equally important and require a structured approach to training. The CMI Supervisor Workshop covers critical technical skills, including:
- Managing supplies, chemicals, and equipment
- Processes, procedures, and management controls
- Reducing costs and improving quality through technology
- Maximizing productivity through organization
Understand the Many Facets of Building Service Operations
Understanding the intricacies of managing building services operations is another critical component of the workshop.
Key topics include:
- Recruiting and hiring top employees
- Managing employees (union and non-union)
- Quality assurance, quality control, and testing and prevention
- Managing staff schedules
Event Details
Dates: September 15, 16, 17, 2026
Time: 12 p.m. – 4 p.m.
Pricing
Early Bird Rates
Available through September 1, 2026
- ISSA Member: $999.99 USD
- Nonmember: $1,999.99 USD
Standard Rates
- ISSA Member: $1,249.99 USD
- Nonmember: $2,499.99 USD
Recommended Resource:
The Official ISSA Cleaning Times – the most comprehensive and up-to-date cleaning production rates guide. Recommended to anyone who is taking the CWS course, this guide works in conjunction with the CWS workshop for the day to day use and application of the content from this event. Learn more.
