Home Past Events - ISSA Events CMI Certified Workloading Specialist Course

CMI Certified Workloading Specialist Course


Jul 10 2024


8:30 am - 4:30 pm


Burr Ridge, IL
281 Shore Dr Burr Ridge, IL 60527

Sunbelt Rentals


ISSA Members: $999 USD
Nonmembers: $1,599 USD

This course discusses workloading as the foundation of a successful cleaning plan. A workloading strategy provides an opportunity to rebuild the current cleaning culture to one of efficiency, innovation, balanced workload, and high-performance thinking. The goal of workloading is to provide a mathematical and factual basis for stated custodial staffing levels in relation to customer and management expectations of clean. Additionally, strategizing and planning determine which cleaning elements of who, what, when, and how are needed to meet customer expectations. Therefore, this course benefits frontline cleaning workers involved with performing the cleaning functions, as well as, those that are tasked with making, and defending, custodial staffing levels.

Course Outline
  • Module 1: How to measure how much of what you must clean

  • Module 2: Workload standardization and specialization

  • Module 3: Levels of Service and cleaning worker expectations

  • Module 4: Tasks, tools, times, and tolerance

  • Module 5: Task sheets, routing, and job cards

  • Module 6: Application of skills learned in modules 1-3

  • Module 7: Advanced calculations and systems integration

  • Module 8: Measuring workloading results

Attendee Success Results
  • Improve workloading processes

  • Evaluate employee performance according to a set standard

  • Improve accountability

  • Identify areas that require improved service levels

  • Perform calculations using the ISSA Cleaning Times and Tasks Standard

  • Improve morale and reduce turnover

Final online exam will be taken after class has concluded, pass exam with 80%, to receive your Certified Workloading Specialist (C.W.S.) certification and ISSA CMI Certified Workloading Specialist, C.W.S., Credly Digital Badge.

If you are interested in registering, please contact a member of the CMI team at 800-225-4772 or [email protected], or using the button below. Group rates available at [email protected]

Register Now

Registration closes: July 3, 2024

Recommended Materials:

This guide works in conjunction with the CWS workshop for the day-to-day use and application of the content from this event

The Official ISSA Cleaning Times – the most comprehensive and up-to-date cleaning production rates guide.

Format: Digital and Printed Book


Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.

CMI at Sunbelt Rentals


CMI at Sunbelt Rentals
(800) 225-4772
[email protected]

Other Organizers

Dean Mastan
[email protected]


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