Certified Workloading Specialist (CWS)

This workshop is ideal for facility service professionals in the industrial, commercial, and public venue sectors of the cleaning industry. Workloading is the foundation of a successful cleaning plan. The strategy and plans are what determines the who, what, when, and how of cleaning needed to meet customer expectations. A workloading strategy provides an opportunity to rebuild the current cleaning culture to one of efficiency, innovation, balanced workload, and high-performance thinking. This course is for the benefit of frontline cleaning workers involved with performing the cleaning functions as well as those that are tasked with making, and defending, custodial staffing levels. The goal of workloading is to provide a mathematical and factual basis for stated custodial staffing levels in relation to customer and management expectations of clean.

Attendee Success Results

• Improve workloading processes
• Evaluate employee performance according to a set standard
• Improve accountability
• Identify areas that require improved service levels
• Perform calculations using the ISSA Cleaning Times and Tasks Standard
• Improve morale and reduce turnover

A final exam will be taken after class has concluded, pass exam with 80%, to receive your Certified Workloading Specialist (CWS) certification.

Course Pricing:

ISSA Member: $999 USD
Nonmember: $1,599 USD

Recommended to anyone who is taking the CWS course:
This guide works in conjunction with the CWS workshop for the day-to-day use and application of the content from this event. View the guide.

Format: Digital and Printed Book

How to Register:

Step 1: To sign up for this event, you must first register for ISSA Show North America here. An Expo Only Pass will be free for members until November 1.

Step 2: Register for your chosen event(s) by selecting it during the ISSA Show North America registration process in step 6.

Members, please have your COMPANY ID available when registering. If you do not know your company ID, click here to look it up or contact [email protected].

If you continue to have trouble registering for this event, please contact [email protected], and a member of the education team will be in touch to help you.

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