Home Past Events - ISSA Events Certified Workloading Specialist Workshop – ISSA Show North America 2023

Certified Workloading Specialist Workshop – ISSA Show North America 2023


Nov 13 2023


8:30 am - 4:00 pm


Las Vegas, NV (Mandalay Bay Convention Center)
393 Frank Sinatra Dr, Las Vegas, NV 89119

ISSA NA Show 2023


ISSA Member: $999 USD
Nonmember: $1,599 USD

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    This workshop is a part of the ISSA Show North America 2023. To register, see instructions below.

This course discusses workloading as the foundation of a successful cleaning plan. A workloading strategy provides an opportunity to rebuild the current cleaning culture to one of efficiency, innovation, balanced workload, and high-performance thinking. The goal of workloading is to provide a mathematical and factual basis for stated custodial staffing levels in relation to customer and management expectations of clean. Additionally, strategizing and planning determine which cleaning elements of who, what, when, and how are needed to meet customer expectations. Therefore, this course benefits frontline cleaning workers involved with performing the cleaning functions, as well as those that are tasked with making, and defending, custodial staffing levels.

Course Outline
  • Module 1: How to measure how much of what you must clean
  • Module 2: Workload standardization and specialization
  • Module 3: Levels of Service and cleaning worker expectations
  • Module 4: Tasks, tools, times, and tolerance
  • Module 5: Task sheets, routing, and job cards
  • Module 6: Application of skills learned in modules 1-3
  • Module 7: Advanced calculations and systems integration
  • Module 8: Measuring workloading results
Attendee Success Results
  • Improve workloading processes
  • Evaluate employee performance according to a set standard
  • Improve accountability
  • Identify areas that require improved service levels
  • Perform calculations using the ISSA Cleaning Times and Tasks Standard
  • Improve morale and reduce turnover

A final exam will be taken after class has concluded, pass exam with 80%, to receive your Certified Workloading Specialist (CWS) certification.

Course Pricing:

ISSA Member: $999 USD
Nonmember: $1,599 USD

Recommended Material:

The Official ISSA Cleaning Times – the most comprehensive and up-to-date cleaning production rates guide.

Recommended to anyone who is taking the CWS course, this guide works in conjunction with the CWS workshop for the day to day use and application of the content from this event

Format: Digital Flip Book

Member Price: $124.99 USD
Nonmember Price: $249.99 USD

How to Register:

Step 1: To sign up for this event, you must first register for ISSA Show North America here. An Expo Only Pass is always free for members unless you register onsite.

Step 2: Register for your chosen event(s) by selecting it during the ISSA Show North America registration process in step 1.

Members, please have your COMPANY ID available when registering. If you do not know your company ID, please contact [email protected].

If you continue to have trouble registering for this event, please contact [email protected], and a member of the education team will be in touch to help you.

Register Now


All workshop participants will also receive free bonus registration to the expo at ISSA Show North America, which is taking place Nov. 13-16 at the same location.

The trade show floor is the best place to learn about new cleaning products, test out new technologies, learn from quick 30-minute sessions and demos, and meet with new suppliers

Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.



(800) 225-4772
[email protected]

Other Organizers

Dean Mastan
[email protected]

The event is finished.


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