BSC Balancing Act: Facility Image vs. Cost Control

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Date

Dec 09 2025

Time

(Central)
1:00 pm - 2:00 pm

Location

Online

EVENT PRICING

ISSA Members: FREE
Nonmembers: FREE

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    The CMI Hard Floor Care Certification Workshop, hosted at Sunbelt Rentals, is designed to provide an in-depth overview of hard floor care, current standards, and the latest efficient cleaning methods while addressing safety concerns and asset protection issues.

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Building service contractors (BSCs) operate within intensifying client expectations and persistent economic headwinds. Post-pandemic, BSC clients demand facilities that are not merely visibly clean, but measurably healthy, hygienic, and reflective of a high corporate image. Simultaneously, inflation, rising material costs, and aggressive competition force these clients to seek enhanced outcomes coupled with aggressive cost reductions.

This tension, from the challenges of maximizing facility services quality while minimizing margins, defines the current operating environment today. Learn tips for relieving the tension by attending BSC Balancing Act: Facility Image vs. Cost Control. This free webinar, presented by Cleaning & Maintenance Management (CMM), Tennant, and Kutol on Tuesday, Dec. 9 at 1 p.m. CT, will offer strategies that BSCs can take into 2026 to succeed.

During this engaging, one-hour interactive session, you will learn about:
  • Investment in labor stability–Manage the costs of replacing staff and avoiding service quality erosion caused by constantly rotating employees and inexperienced teams.
  • Implementation of enhanced cleaning protocols–Ensure the best cleaning outcomes through staff training and accountability measures.
  • Cleaning automation and other equipment innovations–Guarantee consistency with technology-enabled, data-validated outcomes while providing transparent proof of service to justify value over cost.
  • AI-powered workforce management–Understand how artificial intelligence (AI) can optimize scheduling, inventory management, and quality control in commercial cleaning.
  • Facility image versus cost control–Demonstrate quality with key performance indicators for appearance, indoor air quality, and sustainability.

The webinar will conclude with a Q&A session, allowing you to ask the panelists your most pressing questions.

The expert panel for this webinar includes:
  • Elizabeth Christenson (moderator), CMM Editor
  • Ramiro Alvarez, Chief Operating Officer, Facility Services Division, Grupo EULEN USA
  • Rachel Brutosky, Chief Commercial officer, Sovereign Commercial Services
  • Tyler Hands, Executive Vice President, C&C Cleaning Services

Don’t miss this opportunity to gather best practices from industry experts about managing client expectations through enhanced cleaning protocols and cutting-edge technology. Can’t make the webinar? Register today to get a recording sent straight to your inbox.

Register Now

This webinar is brought to you by: 


Interested in registering a large group?
For inquries about group ordering, please contact the event organizer.

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