BEGIN:VCALENDAR
VERSION:2.0
METHOD:PUBLISH
CALSCALE:GREGORIAN
PRODID:-//WordPress - MECv7.30.1//EN
X-ORIGINAL-URL:https://events.issa.com/
X-WR-CALNAME:ISSA Events
X-WR-CALDESC:
X-WR-TIMEZONE:America/Chicago
BEGIN:VTIMEZONE
TZID:America/Chicago
X-LIC-LOCATION:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20260308T030000
RRULE:FREQ=YEARLY;BYMONTH=03;BYDAY=2SU
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20261101T010000
RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU
END:STANDARD
END:VTIMEZONE
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-PUBLISHED-TTL:PT1H
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-8b2dfbe0c1d43f9537dae01e96458ff1@events.issa.com
DTSTART;TZID=Europe/Rome:20230302T100000
DURATION:P5DT6H
DTSTAMP:20230131T123005Z
RDATE;TZID=Europe/Rome:20230302T100000
CREATED:20230131
LAST-MODIFIED:20230316
PRIORITY:5
SEQUENCE:4
TRANSP:OPAQUE
SUMMARY:ISSA Management and Supervisory Certified Course
DESCRIPTION:Course Dates: \n2 & 7 March, 2023 \n10:00 am – 16:00 pm CET\nThe two-day Management and Supervisory course is designed to sharpen both technical and soft skills involved in cleaning, maintaining and servicing facilities. The course is taught jointly by our two industry experts. This unique opportunity offers participants to tap into a joint expertise and experience. The participants also benefit from a cross-disciplinary approach and more collaboration and engagement.\nThrough this programme, participants will strengthen their leadership and communication skills, learn about latest customer services best practices and improve their ability to manage conflict resolution.\nThe course will also cover the different levels of supervision, team structures, task assignments, quality inspections, equipment selection processes, cleaning system designs, work loading, staffing, production rates, task performance inspections, cleanliness audits, safety regulations, and cleaning standards.\nThis certification programme will be a combination of two virtual days (tot.14 hours), self-study, practical assignments, and a final online exam. Upon successful completion of the exam, everyone will get a title of a certified cleaning supervisor.\nLearning objectives\n\nHow to adopt and implement customer service best practices\nHow to develop leadership qualities in the cleaning services field\nDevelopment of the technical skills required in workplace\nHow to run operations professionally\n\nWho should attend:\nThis course is aimed at established managers who are looking to refresh their leadership techniques, as well as to on-site junior managers and supervisors who are new to the leadership role and wish to obtain the management skills and speciﬁc cleaning industry knowledge necessary to be able to succeed in today’s environment.\nRegister Now\n \nNot a member of ISSA? Join Today.\n \n
URL:https://events.issa.com/events/issa-management-and-supervisory-certified-course-march-2023/
ORGANIZER;CN=ISSA EMEA:MAILTO:issaemea@issapulirenetwork.com
CATEGORIES:CMI,EMEA,ISSA,PULIRE
LOCATION:Online
ATTACH;FMTTYPE=image/jpeg:https://events.issa.com/wp-content/uploads/2021/10/Hygieia-meet-greet-event-2.jpg
END:VEVENT
END:VCALENDAR
